AUS/NZ Country Manager

Job Title: Country Manager – Australia & New Zealand
Location: Noida
Employment Type: Full-Time
Experience Required: Minimum 5 Years (with at least 2 Years in a Managerial Role)
Industry: Overseas Education / International Student Recruitment

Key Responsibilities:

• Lead, mentor, and manage the counseling and admissions team handling Australia and New Zealand applications.

• Oversee the complete student journey from counseling, documentation, and application to visa filing.

• Develop and implement country-specific strategies to increase student applications and conversions.

• Maintain up-to-date knowledge of admission procedures, visa policies (GTE, SOPs), university intakes, and scholarship opportunities.

• Build and strengthen relationships with university/college representatives in Australia and New Zealand.

• Represent the company at education fairs, webinars, and institutional meetings.

• Ensure accurate reporting of leads, applications, offers, and visa outcomes using CRM tools.

• Collaborate with the digital marketing and telecalling team to ensure aligned lead generation and nurturing.

• Handle escalations and guide students or counselors in complex cases, refusals, or reapplications.

Requirements:

• Bachelor’s or Master’s degree in any discipline.

• Minimum 5 years of experience in overseas education counseling, with at least 2 years in a managerial role.

• In-depth knowledge of Australia and New Zealand education systems, GTE requirements, and PR pathways.

• Strong leadership, communication, and interpersonal skills.

• Experience with CRM systems, documentation processes, and student handling.

• Results-oriented mindset with proven team and performance management capabilities.

Preferred Skills:

• Existing network with Australian/NZ universities and agents.

• Experience in visa SOP guidance, refusal handling, and complex application cases.

• Ability to conduct training sessions for junior counselors.